Gridwork Systems
Home › FAQ

Frequently asked questions

The straight answers — formats, refunds, updates, and when you should not buy from us.

Do these work in Excel? Google Sheets?

Both. Every template ships as a standard .xlsx that opens in Microsoft Excel and uploads cleanly to Google Sheets. No macros to enable, no add-ons to install.

Is the free forecaster actually free?

Yes — the 12-Month Cashflow Forecaster lite version is free forever, no signup wall, no card. It's our lead product on purpose: we'd rather you use it and discover the full systems when you actually need them.

What makes these different from free templates?

Free templates are usually single sheets with pretty formatting. Ours are systems: sheets linked to each other (quotes → invoices → cashflow → dashboard), built around workflows (the Monday aging check, the 60-second expense log) and battle-tested on real small businesses.

Can I really replace accounting software with this?

At small scale, for service businesses, yes — until one of these flips: you hire payroll, you pass ~100 transactions a month, or your accountant insists. We wrote an entire honest guide about exactly when to switch (see Guides).

What's your refund policy?

If a template isn't what you expected, contact us within 14 days and we'll make it right — including a full refund. Digital goods only work as a business if buyers feel zero risk.

Do I get updates?

Yes — every purchase includes lifetime updates. When platform fees change or a sheet improves, you get the new version at no cost.

Who's behind Gridwork Systems?

A tiny team that builds and runs these systems for real small businesses — contractors, agencies, solo founders — and sells the exact tools we use daily. Read more on the About page.

Is my data safe?

There is no data to leak: the templates are files on your computer. Nothing syncs to us, nothing is hosted by us, no accounts required beyond the checkout.

Can I use these for clients (bookkeeper, accountant)?

Yes — plenty of buyers are practitioners who deploy the systems across client businesses. The Bundle is the usual choice for that. For volume/white-label arrangements, contact us.

Why spreadsheets and not an app?

Because at small scale you should see every number, own every file, and never pay rent on your own bookkeeping. When that stops being true, our guides will tell you — we're not trying to lock you in.

What if I'm bad at Excel?

If you can type in a cell, you can run these. Every system includes a plain-English Getting Started guide, and the sheets are structured so you only ever touch the highlighted input areas.

How do I get the launch discount?

Use code LAUNCH50 at checkout for 50% off any product — active for the first two weeks after launch.

Still deciding?

Read a guide or two first — the method is free, and the templates just save you the building.

Read the guides